Beyond
Business is an interdisciplinary endeavor. We are constantly being
challenged to look for innovative ways to overcome problems and exploit
opportunities. Below you can see some of the thoughts expressed by us
and others that have provided some seeds for our initiatives to help our
clients get results they need.
Expectations and Loyalty
Life is largely a matter of expectation - Horace
Expectation is a resentment waiting to happen - Anonymous
Expectation is the root of all heartache - Shakespeare
Good is not good when better is expected - Thomas Fuller
In general, today, customer loyalty is a myth - Andrew Sikula Sr.
Customers do not buy products or services so much as they buy expectations - Ted Levitt
Trust and advocacy come from met expectations - Michael Weissman
Expectations Are Difficult to Meet
One of the common denominators I have found is that expectations tend to rise above that which is expected - George W. Bush
The more 'successful' you are, the higher and higher the expectations become, the more suspicious people are of you and the more criticism you receive." - John Wooden
You're only as good as your last mistake - Patty Jensen
Expectations are like gases. Without constraints, they expand indefinitely - Michael Weissman
Nonreciprocal laws of expectations: Negative expectations yield negative results. Positive expectations yield negative results
In this atmosphere, investors develop rising expectations of what their invested savings ought to earn and the rising prices in financial markets gradually diverge from the underlying economic reality - William Greider
Newton's Fourth Law: Every action has an equal and opposite satisfaction
Hofstadter's Law: It always takes longer than you expect, even when you take Hofstadter's Law into account.
Gray's Law of Programming: `n+1' trivial tasks are expected to be accomplished in the same time as `n' tasks.
Logg's Rebuttal to Gray's Law: `n+1' trivial tasks take twice as long as `n' trivial tasks.
Ninety-ninety rule of project schedules: The first 90% of the task takes 90% of the time, and the last 10% takes the other 90%.
The majority of us who are caught up in the faster economic flow are under pressure - to meet deadlines, to perform, to be available, to grasp opportunities, to meet the rising expectations of our families, to compete. - Breda O'Brien
Being Valued
Excellence is rarely found, more rarely valued - Johann Wolfgang von Goethe
All your youth you want to have your greatness taken for granted; when you find it taken for granted, you are unnerved - Elizabeth Bowen
Most human beings have an almost infinite capacity for taking things for granted - Aldous Huxley
What you do can potentially make your valuable. But only a customer determines whether you are valued - Dave Mosby
Look and you will find it. What is unsought will go undetected - Sophocles
Kauffman's paradox of the corporation: The less important you are to the corporation, the more your tardiness or absence is noticed
Unhappiness is best defined as the difference between our talents and our expectations. - Edward de Bono
Beauty is in the eye of the beholder - value comes from buyers, not sellers - Michael Weissman
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